Shipping policy

Processing/Shipping
We typically ship all orders within 2-3 business days after your order is placed if all customs are print ready.  Day one starts at the next business day if images are print ready!  If you order on a Thursday then day one is Friday and day 2 is Monday, etc.

If you fail to upload custom images, need artwork, background removal, color changes etc. it does extend turn around time.  TAT does not start on orders with customs or gang sheets until all images are received.  To ensure quick turn around time upload all images in print ready format on the website when you order. 

Missing, Defective or Incorrect Items:
If you have received defective, incorrect or missing items please reach out to us via email or website chat within 24 hours of order delivery.  The customer will be responsible for any rush fees and/or shipping upgrades and expenses.

Damaged, Lost or Stolen Packages:
If your package is lost, stole or arrived damaged please file a Insurance claim with shipping carrier. USPS priority mail have insurance provided directly through them.  Transfers by Leslie is not responsible for any lost, damaged or stole packages once your order is in transit.  We have no ability to contact any mail carrier on your behalf.